Terms & Conditions
Introduction: The customer placing a purchase order, otherwise known as the “Purchaser”, agrees to all of the following Terms and Conditions when ordering product from RF Interconnect, LLC, otherwise known as the “Seller”.
Purchaser, by submitting an order to the Seller, acknowledges that the order is subject to the Seller’s terms, conditions and pricing relating to that order. Any terms or conditions that the Purchaser attempts to incorporate into an order will be not be binding on the Seller unless specifically agreed to by the Seller in writing.
A. Change Orders: Any change orders must be submitted in writing and any addition or reduction in Seller’s compensation due to a proposed change order must be agreed to in writing by both parties. No change orders or cancellation of orders will be accepted within thirty (30) days of a shipment date.
B. Warranty: Seller warranties products to be free of material defects under normal use. The liability of Seller under this warranty is limited to the repair or replacement of product supplied by its factory only. Suspect product which proves defective within sixty (60) days after delivery to the first end user must be found to be defective by Seller’s inspection team. Seller is not liable under this warranty for defects where further evaluations disclose evidence of tampering, misuse, mishandling, negligence, insufficient storage conditions, normal wear, and all cases where the products are disassembled by anyone other than RF Interconnect, LLC. Moreover, Seller is not liable under this warranty unless the delivery date to the initial end customer is within ninety (90) days from the date of delivery to the original Purchaser. A well-documented written defect notification shall be delivered to RF Interconnect, LLC within ten (10) days from the date that the defect was first found.
In the event of warranty consideration, Seller will request documentation, photos, and supporting data that the product is defective. Upon review of documentation, Seller may request a few samples of the defect from the Purchaser via a Return Material Authorization (RMA) for further in-factory evaluations. Following review of samples, if evidence of defects is detected, an RMA for the balance of the quantities affected may be provided by Seller for next steps to either repair or replace material. Transportation charges will be prepaid by Seller, and Purchaser will be required to return material in adequate packaging to prevent damage to product during shipping and handling. Any shipment of product following rework or replacement are subject to the balance of the warranty period from original shipment.
Seller is not liable for any damages outside of the above warranty on the product sold to the Purchaser.
RF Interconnect is not liable under this warranty for any failure related to its product caused by the failure of another product not manufactured by RF Interconnect, LLC.
C. Shipment: Shipments will be sent FOB Syracuse, NY. Purchaser agrees to provide their authorized shipping carrier account numbers and preferred method to ship product via UPS, FedEx, or DHL at Purchaser’s expense. Failure to provide accurate or authorized carrier account information will result in either a hold on shipments, or if Seller decides to prepay and ship product, the Purchaser will be obligated to reimburse Seller upon receipt of invoice for any prepaid transportation charges incurred by Seller.
D. Delivery: Quoted lead-times are based on FOB Syracuse, NY ship dates. Delivery dock dates are affected by the Purchaser’s specified shipping method at their expense. Seller is not liable for any reasonable shipment delays and will complete delivery of any ordered product by the earliest practicable date. Seller shall not be responsible for any type of damages to a delay in the delivery of a product due to circumstances beyond the Seller’s control.
E. Material Shortages: If the Seller is unable to acquire the required material to satisfy the complete purchase order quantities due to material shortages, the Seller shall communicate to the Purchaser the respective quantity of product from the purchase order that can be supported, to either adjust the purchase order quantity accordingly, or provide an alternative acceptable material to replace the material shortage. Any recommendations for alternatives must be agreed upon in writing by both the Purchaser and Seller.
F. Payment: Products ordered by a Purchaser will be invoiced at the time of shipment and, unless otherwise specified in writing signed by both parties, payment will be due within thirty (30) days from the date of shipment. There will be a late payment charge of 2% per month imposed on any account that is not paid within the thirty (30) day period that begins with the date of shipment. If shipments are delayed at Purchaser’s request, payment will come due within thirty (30) days of the day that Seller is prepared to make the shipment.
Seller reserves the right to withhold or cancel any shipments to Purchaser if Purchaser is in default in the payment of invoices. Seller also reserves the right to limit the delivery of shipments to COD or cash in advance after a delinquency in payment.
Purchaser will be responsible for the payment of all costs of collection including, but not limited to, Seller’s reasonable attorney fees.
It is agreed that Purchaser shall not have the right to reduce any invoices due to Seller for amounts owed or allegedly owed to Purchaser by Seller of any type or nature.
The exercise of Seller’s rights of collection shall be cumulative.
G. Inspection: In the event that the shipment of any product does not comply with the specifications of the Purchaser’s order, the Purchaser shall notify the Seller in writing within ten (10) business days of Purchaser’s receipt of delivery and Seller shall be given a reasonable opportunity to address and correct the delivered products. If Purchaser fails to notify Seller of a discrepancy between the order and the product(s) delivered within ten (10) business days of Purchaser’s receipt of an order, Purchaser shall be deemed to have accepted the delivered products in “as is” condition.
H. Special Tooling: Purchaser acknowledges that all tooling, including dies, fixtures, or other special tooling, if any, shall remain the property of the Seller.
I. Taxes: Any state or federal taxes due in connection with the purchase of RF Interconnect, LLC product shall be the sole responsibility of the Purchaser. It is the Purchaser’s responsibility to send their respective state and federal sales tax exemption documentation within thirty (30) days of the purchase of product. Any tax implications resulting from Purchaser’s failure to supply tax exemption documentation will result in the Seller’s invoicing Purchaser of all state and federal taxes incurred from respective purchaser orders.
All terms & conditions posted on RF Interconnect, LLC’s website are subject to change without notice. It is the responsibility of the Purchaser to continue to refer to the latest posted terms & conditions.